Privacy Policy
This policy explains what personal information Melissa Foreman Homeopathy collects through this website, why, and what your rights are.
Who I am
I'm Melissa Foreman, a registered homeopath, and I'm the controller of the personal information you give me through this site. You can contact me about anything in this policy at melmarforeman@gmail.com.
What I collect and why
- Contact form: your name, email address and message, so I can reply to your enquiry. The message is sent to me by email and is not kept on the website.
- Free guide sign-up: your first name and email address, so I can send you the guide and occasional emails. These are held by Kit, my email provider, and you can unsubscribe at any time from any email.
- Booking and consultations: if you book or become a client, I will ask for further details, including health information, so I can treat you safely. This is covered by my separate client information and confidentiality arrangements, and is never collected through the contact form unless you choose to include it.
- Technical information: like most websites, the server records basic technical data such as your IP address and browser type, for security and to keep the site working.
I only use your information for the reason you gave it to me. I never sell it, and I never share it for other companies to market to you.
Legal basis
I process your information with your consent (for example when you sign up for the guide), to respond to your enquiry or take steps you ask for before booking, and for my legitimate interest in keeping this website secure.
Who I share it with
Only the services needed to run the site and my practice:
- Kit (kit.com), which sends the guide and emails and may process data outside the UK/EEA under appropriate safeguards.
- Google, which provides the reCAPTCHA spam protection on the sign-up form, Google Fonts, and the Google reviews shown on the site (displayed through Trustindex). These services may set cookies or receive your IP address when the page loads.
- My website host and email provider, who store the site and my email.
How long I keep it
Enquiry emails are kept only as long as needed to deal with your enquiry. Guide subscribers stay on my list until they unsubscribe. Client records are kept for the period required by my professional body and insurers.
Your rights
You can ask me to see, correct, delete or restrict the information I hold about you, to stop using it, or to move it elsewhere. You can withdraw consent at any time. Just email me and I will respond within one month.
If you are unhappy with how I have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This site does not use advertising cookies. Third-party services described above (Google and Trustindex) may set their own cookies when their content loads. You can block or delete cookies in your browser settings.
Changes to this policy
If I change how I use your information I will update this page.
Last updated: October 2026